1. Description of Service 

 

This privacy policy is intended to inform you about the information and data gathered by POHSS Studio (“us”, “we”) when you use this service, how we store your information, information we collect and to what degree your information may be used. We do not rent, sell or share your personal information with 3rd parties. We provide you with the opportunity to review, remove and modify any personal information that you provided previously under the Data Protection Act of 1998. You may update your personal information by logging into your POHSS account and updating your details in settings.

 

2. Data Collection & Use 

We only collect the personal data you choose to provide us during your registration process. All data is stored in the United States.

 

In order to provide our services, we store information about our customers so that we can offer and manage our content. We collect the name and email address of each paying and/or registered customer. The name and email are needed to allow individuals access to our services for processing payments, authentication, or otherwise administering access to POHSS content. If additional information is requested during the checkout process, we will also collect and store this information. 

 

Some transactions with our customers may involve payment by credit card, debit card, and/or third party online payment services. In such transactions, our booking platform Momence will collect information related to the transaction as it relates to verifying and providing access to our content, including only the following when relevant: Card type, last 4 digits of the card, card expiration date, e-mail address (in the event of payment via PayPal), date of transaction, amount of transaction, and origin of the transaction (ie. via the web platform or in-app purchase). Other information collected during the transaction will remain with and secured by the payment processing company (ie. Stripe, Authorize.net, PayPal, Apple Pay, etc..)

 

Further details on what data we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect this information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate events and associated content;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

 

How do we store/ use/ share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the platform to host the selingl our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

Our booking system is hosted by online events platform Momence. Any data provided by our customers for event bookings and membership accounts are processed and stored by them. 

 

Momence employ and protect all data with SSL encryption and other security measures to ensure that your data is protected and safe. Please be advised that while they take extra measures to protect your data and the integrity of your information, they cannot guarantee that thei security measures will prevent unauthorized access from occurring. Please take the proper steps to maintain the security of your account information. We highly recommend that you set a strong password for your registered account with us to ensure others from easily guessing your password.

 

Passwords are encrypted before being written to the database. This means that there are never plaintext passwords stored in the database. Passwords cannot be retrieved, only reset, to protect privacy at the highest level.

 

The Momence database has several layers of encryption security. Complex logic has been developed and deployed to detect malicious activity with swift banning implementation to prevent any hacking attempts. Beyond this, we do not disclose our private security measures.

 

Momence's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

 

How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, or text messages.

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3. Cookies and other Tracking Tools

What are trackers?

For simplicity, all such technologies are defined as "trackers" within this policy – unless there is a reason to differentiate. For example, while cookies can be used on both web and mobile browsers, it would be inaccurate to talk about cookies in the context of mobile apps as they are a browser-based tracker. For this reason, within this policy, the term cookies is only used where it is specifically meant to indicate that particular type of tracker.

 

Some of the purposes for which trackers are used may also require your consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

 

This website uses trackers managed directly by us (so-called “first-party” trackers) and trackers that enable services provided by a third-party (so-called “third-party” trackers). Unless otherwise specified within this document, third-party providers may access the trackers managed by them.

 

The validity and expiration periods of cookies and other similar trackers may vary depending on the lifetime set by us or the relevant provider. Some of them expire upon termination of your browsing session. In addition to what’s specified in the descriptions within each of the categories below, you may find more precise and updated information regarding lifetime specification as well as any other relevant information — such as the presence of other trackers— in the linked privacy policies of the respective third-party providers or by contacting us.

 

This document was generated with the use of the cookie policy template.

 

Contact Information

Since the use of third-party trackers through this website cannot be fully controlled by us, any specific references to third-party trackers are to be considered indicative. In order to obtain complete information, you are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

 

Given the objective complexity surrounding tracking technologies, you are encouraged to contact us should you wish to receive any further information on the use of such technologies by this website.

 

Address:
 

 

Email: sophie@pohssstudio.com

 

Phone: +61 422163576

 

Activities strictly necessary for the operation of this website and delivery of the service

This website uses so-called “technical” cookies and other similar trackers to carry out activities that are strictly necessary for the operation or delivery of the service.

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XSRF-TOKEN: Cookie for fraud detection of calls

Duration: Session | Cookie Type: Essential

 

hs: Security Cookie for Hive (legacy)

Duration: Session | Cookie Type: Essential

 

svSession: Session cookie for identification

Duration: 6 months | Cookie Type: Essential

 

SSR-caching: Performance cookie for rendering

Duration: 24 hours | Cookie Type: Essential

 

TS*: Cookies for attack detection

Duration: Session | Cookie Type: Essential

 

bSession: Used for system effectiveness measurement

Duration: 24 hours | Cookie Type: Essential

 

fedops.logger.sessionId: Tracking session errors and 

Duration: 12 months | Cookie Type: Essential

 

_wixAB3|*: Cookie for site experiments

Duration: 6 months | Cookie Type: Essential

 

Server-session-bind: Cookie for API protection

Duration: Session | Cookie Type: Essential

 

Client-session-bind: Cookie for API protection

Duration: Session | Cookie Type: Essential

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Other activities involving the use of trackers

Experience

This website uses trackers to improve the quality of the user experience and enable interactions with external content, networks and platforms.

 

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or app. They provide specific information or perform a particular function and often allow for user interaction. This type of service might still collect web traffic data for the pages where the service is installed, even when you do not use it.

 

Google Fonts (Google LLC)

Google Fonts is a typeface visualization service provided by Google LLC that allows this website to incorporate content of this kind on its pages.

 

To understand Google's use of data, consult Google's partner policy and their Business data page.

 

Personal data processed: Trackers; Usage data 

Place of processing: United States

Privacy policy: https://business.safety.google/privacy/

Opt-out link: https://tools.google.com/dlpage/gaoptout

 

Measurement

This website uses trackers to measure traffic and analyze user behavior to improve the service.

 

Analytics

The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of user behavior.

 

Google Analytics (Universal Analytics) (Google LLC)

Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

 

To understand Google's use of data, consult Google's partner policy and their Business data page.

 

Personal data processed: Trackers; Usage data 

Place of processing: United States 

Privacy policy: https://business.safety.google/privacy/

Opt-out link: https://tools.google.com/dlpage/gaoptout

 

Storage duration:

AMP_TOKEN: 1 hour

_ga: 2 years

_gac*: 3 months

_gat: 1 minute

_gid: 1 day

 

How to manage preferences and provide or withdraw consent

There are various ways to manage tracker related preferences and to provide and withdraw consent, where relevant:

You can manage preferences related to trackers from directly within your own device settings, for example, by preventing the use or storage of trackers.

 

Additionally, whenever the use of trackers is based on consent, you can provide or withdraw such consent by setting your preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences privacy widget, if available.

 

It is also possible, via relevant browser or device features, to delete previously stored trackers, including those used to remember your initial consent preferences.

 

Other trackers in the browser’s local memory may be cleared by deleting the browsing history.

 

With regard to any third-party trackers, you can manage your preferences via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

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Locating tracker settings

You can, for example, find information about how to manage cookies in the most commonly used browsers at the following addresses:

• Google Chrome

• Mozilla Firefox

• Microsoft Internet Explorer

• Microsoft Edge

• Brave

• Opera

• Safari (OS X)

• Safari (iOS)

• Android

 

You may also manage certain categories of trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (you may open the device settings and look for the relevant setting).

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

Consequences of denying the use of trackers

You are free to decide whether or not to allow the use of trackers. However, please note that trackers help this website to provide a better experience and advanced functionalities to you (in line with the purposes outlined in this document).

Therefore, if you choose to block the use of trackers, we may be unable to provide related features.

 

4. Contact Information 

If you have any questions or concerns about this policy or any POHSS services products, services, or features, please don’t hesitate to contact us at sophie@pohssstudio.com.